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Project summaries in digital marketing — anonymised, with client permission.
Challenge: Double data entry and unclear roles were slowing delivery.
Approach: We mapped the workflow, removed duplicates and defined responsibilities.
Result: Process ownership became clear — fewer escalations and delays.
Challenge: They planned to hire but had no defined roles or procedures.
Approach: We defined onboarding, responsibilities and simple indicators.
Result: The new hire joined an organised system — less load on the owner.
Interested in a similar approach? Contact us